Welcome to Mitrabindarath (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website located at http://mitrabindarath.com/ and the purchase of our brass handicraft products (the “Products”).
By accessing our Website or purchasing from us, you agree to be bound by these Terms.
1. Use of Website
You agree to use this Website only for lawful purposes. You must not:
(i) Violate any applicable laws or regulations or interfere with the Website functionality
(ii) Attempt unauthorized access to our systems 2. Products
We specialize in handmade brass home décor items. Please note:
(i) Each product may have slight variations in color, finish, and design due to its handcrafted nature
(ii) Product images are for illustrative purposes; actual items may differ slightly
We reserve the right to modify or discontinue products without prior notice.
3. Pricing
All prices are listed in [INR/USD/etc.] and are subject to change without notice.
We strive for accuracy but reserve the right to correct pricing errors
In case of an error, we may cancel or refuse orders 4.Orders & Acceptance
Placing an order does not guarantee acceptance.
We reserve the right to cancel orders due to:
(i) Product unavailability
(ii)Payment issues
(iii)Suspected fraudulent activity 5. Payments
We accept payments through secure payment gateways. By placing an order.
you confirm:
(i) You are authorized to use the payment method
(ii)Provided information is accurate 6. Shipping and Delivery
Shipping timelines are estimates and may vary due to location or external factors
We are not liable for delays caused by courier service or unforeseen circumstances
Risk of loss passes to the customer upon delivery 7. Returns and Refunds
Due to the nature of handcrafted products:
Returns are accepted only for damaged or defective items.
You must notify us within [1 days to 3 days] of delivery with proof (photos/videos).
Approved refunds/replacements will be processed within 7 days
We do not accept returns for:
(i) Minor variations in design or finish
(ii) Change of mind 8. Cancellations
Orders can be canceled within [24 hours] of placing the order
Once shipped, orders cannot be canceled 9. Intellectual Property
All content on this Website, including images, designs, and text, is the property of Mitrabindarath and may not be used without permission. 10. Limitation of Liability
We are not liable for:
(i) Indirect or incidental damages
(ii) Misuse of products after delivery
(iii) Allergic reactions or improper handling 11. Disclaimer :
All products are sold “as is.” We make no guarantees beyond what is expressly stated. 12. Governing Law :
These Terms shall be governed by the laws of India. 13. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the Website constitutes acceptance of changes. 14. Contact Information
For any queries, contact us:
As Photographed the color of the product may vary for lighting purpose.